Important Note: This Privacy Policy forms part of Terms and Conditions 975. By using our platform, you agree to the data collection and processing practices described in this document.
1. Introduction and Scope of This Policy
975 ("we", "Platform", or "975.vin") values the privacy of every individual who interacts with our services. This Privacy Policy explains in detail how we handle your personal information when you browse our website, register as a member, make deposits or withdrawals, use any of our games, or contact our customer support team.
We understand that privacy is more than a legal obligation — it is the foundation of the trust we build with you. That is why we have written this policy in plain language rather than impenetrable legal jargon. We want you to know exactly what happens to your information from the very first moment you visit 975.vin.
This policy applies to all users of the 975 platform, including casual visitors, registered members, and former members whose records remain in our system. If you do not agree with any part of this policy, please stop using our platform and contact us to request deletion of your data.
2. Types of Information We Collect
We collect different information depending on how you interact with the 975 platform. Generally, the information we collect can be divided into three main categories:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, gender | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, deposit and withdrawal records | Payment transaction processing |
| Technical Data | IP address, device type, web browser, operating system | Server logs, cookies, automatic collection |
| Usage Data | Game history, betting records, active session duration | Activity on the platform |
| Communication Data | Live chat records, support emails, complaints | Interactions with the support team |
During the KYC process, we may request a copy of your identity card, passport, utility bill as proof of address, or other relevant documents. These documents are stored with high-grade encryption and are only accessible to specifically authorised personnel.
If you access 975 via a mobile device, we may collect device-related information such as phone model, operating system version, and unique device identifiers for security and user experience improvement purposes.
3. How We Use Your Information
Every piece of information we collect has a clear and legitimate purpose. We do not collect data for the sake of it — every data point plays a role in ensuring the 975 platform operates safely, efficiently, and enjoyably for all members.
Verifies your identity during registration and fulfils legal requirements related to KYC and anti-money laundering (AML).
Processes deposits and withdrawals securely, verifies transactions, and prevents any suspicious financial activity within your account.
Provides accurate and effective assistance when you contact our support team, ensuring every query is resolved promptly.
Detects unusual activity, prevents unauthorised access, and protects your account and funds from cybersecurity threats.
Analyses usage patterns in aggregate (without identifying individuals) to improve the design, performance, and overall experience of the 975 platform.
Sends you information about relevant bonuses, promotions, and special offers — provided you have not opted out of marketing communications.
We never use your data for purposes not stated here without obtaining your prior consent. The legal basis for each of our data processing activities is either the fulfilment of a contract, a legal obligation, legitimate interests, or your explicit consent.
4. Data Sharing with Third Parties
975 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is our absolute commitment to every member. However, in the course of operating the platform, there are certain situations where we need to share your information with trusted parties:
- Payment Service Provider: Banks, digital wallet operators (such as Touch 'n Go eWallet, GrabPay, Boost), and payment gateway providers that process your financial transactions. Such sharing is limited strictly to the information required to complete the transaction.
- Game Provider: Gaming software companies that provide slots, Live Casino, and other game content on the 975 platform. Data shared is kept to a minimum and is subject to strict confidentiality agreements.
- Relevant Authorities: Law enforcement agencies, financial regulatory bodies, or courts when we are legally required to disclose such information.
- Identity Verification Service: A third-party KYC service provider that assists us in verifying the identity of new members and meeting AML compliance requirements.
- Technical Infrastructure Provider: Cloud computing and cybersecurity service providers that help us operate the platform securely. All such providers are bound by strict data processing agreements.
Warning: Any party claiming to be a 975 representative and requesting your personal or financial information through unofficial channels is a scam. 975 only communicates via official email [email protected] and in-platform live chat.
5. Data Security and Protection Measures
Protecting your personal and financial data is 975's top priority. We continuously invest in the latest security technologies and procedures to ensure your information remains safe at all times.
All data transmitted between your device and 975's servers is protected with 256-bit SSL encryption — the same standard used by leading global financial institutions.
We provide an additional layer of security through two-factor authentication (2FA) to protect your account from unauthorised access even if your password is compromised.
Your personal data is stored in a fully encrypted database with strict access controls. Only staff with specific authorisation may access sensitive information.
Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity in real time.
Your data is automatically and regularly backed up to secure locations to ensure full recovery is possible in the event of any unexpected technical incident.
975's security infrastructure is periodically audited by qualified third-party cybersecurity firms to ensure compliance with security standards at all times.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any security breach affecting your data, we will notify you as promptly as possible in accordance with our legal obligations.
6. Cookies and Tracking Technologies
975 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow us to recognise you on subsequent visits and personalise your experience.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Ensures the platform's core functions run smoothly — including login sessions and account security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects information about how you use the platform to help us improve performance and user experience. | Up to 1 year |
| Functional Cookies | Saves your preferences such as language, display settings, and gaming preferences to personalise your experience. | Up to 1 year |
| Analytics Cookies | Helps us understand traffic patterns and platform usage in aggregate without identifying individual users. | Up to 2 years |
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and your experience on the 975 platform.
7. Your Rights Regarding Personal Data
As a 975 member, you have certain rights regarding your personal data that we take seriously. We make it straightforward for you to exercise these rights through our support channels:
Access Rights
You have the right to request a copy of all personal data we hold about you. We will provide this within 30 business days of receiving your request.
Right to Rectification
If any information we hold is inaccurate or outdated, you have the right to request an immediate correction via your profile settings or our support team.
Right to Erasure
In certain situations, you have the right to request the deletion of your personal data. Please note that we may need to retain certain data to fulfil legal obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, and we will cease such communications immediately.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you choose to do so.
Right to Restriction of Processing
Under certain circumstances, you may request that we restrict the processing of your data while a related issue or dispute is being resolved.
To exercise any of the above rights, please contact the 975 support team via in-platform live chat or email at [email protected]. We will process your request within the timeframe required by applicable law.
8. Data Retention Period
975 does not retain your personal data longer than necessary for the purposes stated in this policy or to fulfil applicable legal obligations. Retention periods vary by data type:
- Active account data: Retained for the duration your account is active, plus the minimum period required by law following account closure.
- Financial transaction records: Retained for a minimum of seven (7) years in accordance with applicable financial and tax legislation in Malaysia.
- KYC Documents: Retained for the period required by applicable anti-money laundering (AML) regulations.
- Customer support communication logs: Retained for three (3) years for quality control and dispute resolution purposes.
- Technical data and server logs: Retained for 12 months for security and fraud detection purposes.
Once the retention period expires, your data will be securely deleted or permanently anonymised so that it can no longer be associated with you as an individual.
9. Links to Third-Party Platforms
The 975 platform may contain links or integrations with third-party services such as payment providers and game suppliers. This Privacy Policy applies solely to the 975 platform and does not cover the privacy practices of those third parties.
We recommend reading the privacy policy of every third-party platform you use in connection with 975 services. 975 is not responsible for the data collection practices or content of third-party websites that may be accessible through our platform.
All third-party service providers working with 975 are required to comply with data security and privacy standards on par with international industry benchmarks. We select our partners carefully and only work with entities that have a strong security track record.
10. Changes to This Privacy Policy
975 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We will notify you of any material changes through:
- A prominent notice on the 975 platform homepage for at least 30 days before the changes take effect.
- Notification emails are sent to the email address registered to your account.
- An in-platform pop-up notification when you log in for the first time after a change takes effect.
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy currently in effect. Your continued use of the 975 platform after any changes take effect constitutes your acceptance of the updated policy.
11. Contact Us Regarding Privacy
If you have any questions, concerns, or wish to exercise your privacy rights, the dedicated 975 team is ready to assist you:
The fastest way to get an immediate response. Our team operates 24/7 with an average response time of under 5 minutes via live chat on the platform.
For written inquiries or formal requests regarding personal data, contact us at [email protected]. We aim to respond within 24 business hours.
For responsible gaming and self-control related issues, please visit the Responsible Gaming us. To understand the full terms of platform use, please refer to Terms and Conditions us.
Why Your Privacy Is Safe with 975
Six core pillars of data protection we pledge to every member of the 975 platform.
Bank-Grade Encryption
Your data is protected with the same 256-bit SSL encryption used by Malaysia's major banks. Every bit of information transmitted between you and our servers is fully encrypted.
KYC Identity Verification
Our rigorous KYC process ensures that only verified individuals can open an account at 975. This protects you from identity fraud and safeguards the overall security of our member community.
No Data Selling
975 has never sold, rented, or shared your personal data with third-party advertisers or marketers, and never will. Your data belongs to you — it is not our business commodity.
Legal Compliance
We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international regulations. Legal compliance is not optional — it is our responsibility.
Control Is in Your Hands
You have full control over your data — from updating profile information and managing communication preferences, to requesting account deletion. All of this can be done with ease.
Independent Security Audit
975's infrastructure and privacy practices undergo regular audits by qualified independent cybersecurity firms, ensuring we consistently maintain the highest security standards in the industry.