If you or someone you care about needs help with gambling addiction:
Department of Social Welfare Malaysia (JKM) – Free & Confidential
What Is Responsible Gaming?
Responsible gaming means enjoying betting and casino gaming as a form of entertainment — not as a way to earn income, escape problems, or fill an emotional void. At 975, we build our platform with a clear stance: the safety and well-being of our members come above all else.
Many Malaysians enjoy online gaming as a relaxing and entertaining pastime. When done the right way — with set limits, controlled time, and a clear mind — it can be a genuinely enjoyable experience. Problems arise when the boundary between entertainment and addiction begins to blur. That is where 975 is here to help.
We recognize that online gaming platforms carry a great responsibility to their user community. That is why 975 goes beyond mere compliance — we actively educate members, provide practical self-control tools, and ensure support is always available when needed.
Remember: Gaming should add enjoyment to your life, not become a burden. If you find yourself playing to forget problems or absorbing losses you cannot afford, it is time to take a cautious step back.
Statistics show that the vast majority of gamblers are casual users who play responsibly. However, a small number may fall into harmful gaming patterns. 975 is committed to helping identify and support these individuals, and ensuring our platform never becomes a source of harm to any member.
975's Core Principles in Responsible Gaming
975's commitment to responsible gaming goes beyond words on paper. It is at the core of how we design our products, train our team, and engage with our members every day. Here are the four core principles that guide every decision we make:
Win odds, return-to-player (RTP) percentages, and how each game works are all clearly stated. Our members make decisions based on accurate information, not unrealistic expectations.
Every member has full authority to set limits, pause, or stop their gaming activity at any time. Our self-control tools are designed to be easy to use and take effect immediately.
Our system continuously monitors gaming patterns. When signs of at-risk gaming are detected, we will proactively reach out to the member concerned to offer information and support.
975 conducts strict age checks during registration and KYC. No exceptions — individuals under 18 are not permitted to register or play on our platform under any circumstances.
Beyond the four principles above, 975 also actively collaborates with relevant bodies to ensure industry best practices are consistently upheld on our platform. We continuously improve our policies and tools based on the latest research in responsible gaming.
Self-Control Tools Provided by 975
975 provides a range of self-control tools accessible directly through your account settings. All tools are designed to give you the flexibility to manage your own gaming patterns — without needing to contact the support team first.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, any further deposit attempts will be automatically blocked until the next period begins.
Effective ImmediatelyLoss Limit
Set the maximum loss amount you are willing to bear within a given period. Once this limit is reached, you will be unable to continue wagering until the limit period expires.
Daily / Weekly / MonthlySession Time Limit
Limit the amount of time you can spend in a single gaming session. The platform will alert you when the time limit is nearly reached and will automatically end the session.
Active Time ControlGaming Break
Take a break from the platform for 24 hours, 48 hours, 7 days, or 30 days. During the break period, your account will be fully blocked from any gaming activity and deposits.
Flexible & InstantSelf-Exclusion
A stricter option for members who wish to stop completely — either for a set period (6 months, 1 year) or permanently. The account will be closed and cannot be reopened.
The Strictest OptionDisable Promotions
Opt out of receiving promotional notifications, bonus offers, and marketing communications. This helps reduce the urge to play triggered by advertisements and offers.
Fewer TemptationsHow to Access: All these self-control tools are available in the "Account Settings > Responsible Gaming" within the 975 platform. If you need help setting them up, our support team can guide you via 24/7 live chat.
Recognize the Warning Signs Early
Gambling addiction rarely develops overnight. It typically grows gradually, with early warning signs that are often overlooked or dismissed. Recognizing these signs early is key to taking action before the problem becomes more serious.
Here are the warning signs to watch out for — whether in yourself or someone you care about:
- Gaming with money that should be used for basic needs such as rent, bills, or food.
- Borrowing money or selling assets to continue playing after suffering losses.
- Hiding gaming activity from family, friends, or a partner.
- Feeling a strong urge to keep playing even after deciding to stop.
- Gaming to "win back" losses — believing the next win will solve everything.
- Feeling restless, irritable, or uneasy when not playing or when trying to cut back on gaming activity.
- Neglecting work, family, or social responsibilities due to excessive time spent playing.
- Needing to continuously increase the amount wagered to feel the same level of excitement.
- Using gaming as the primary escape from stress, depression, anxiety, or personal problems.
Don't Wait Until It's Too Late: If you recognize two or more of the above signs in yourself, this is an important signal to take immediate action. Contact the 975 support team or the national helpline. Seeking help is a sign of strength, not weakness.
Self-Assessment — Are You Playing Responsibly?
Use the following questions as a personal guide to assess your own gaming patterns. This is not a clinical diagnosis — it is a simple self-reflection tool to help you stay aware of your habits.
Check Yourself
Have you ever played using more money than you originally planned?
Have you ever returned to play the next day to try to win back money you had lost?
Have you ever lied to family members or friends about how much money or time you have spent gaming?
Has gaming ever caused problems with your loved ones, your work, or your finances?
Have you ever felt the need to keep your gaming activity a secret?
Have you ever felt unable to set limits and stick to them on your own?
Has your budget for daily expenses, bills, or savings been affected by gaming activity?
Interpreting Your Answers: If you answered "Yes" to one or two questions, consider using the limit tools provided by 975. If three or more questions answer "Yes", we strongly recommend reaching out to our support team or a national helpline to speak with a trained advisor.
Child and Underage Protection
975 enforces a zero-tolerance policy on participation by minors. Online gaming is strictly for adults aged 18 and above, with no exceptions. We apply rigorous age verification procedures at every stage — from registration through KYC and every financial transaction.
Every new member is required to complete a KYC process involving the submission of valid identification documents. Accounts will not be fully activated until age verification is successfully completed.
Our system monitors usage patterns to detect any activity indicating a possible underage user, and the account in question will be investigated promptly.
If you share a computer or device with children at home, make sure you log out of your 975 account after every session. Use parental control software to add an extra layer of security.
If you suspect a minor is using the 975 platform, please contact our support team immediately. We will act swiftly to investigate every report.
Recognized parental control software such as Net Nanny or Qustodio can be used to block access to gambling websites on computers or mobile devices shared with children. 975 strongly encourages the use of these additional measures at home.
Where to Get Professional Help
If you or someone you know needs professional help with gambling addiction, there are several resources available in Malaysia. All services are confidential and most are free of charge.
Provides counseling and rehabilitation services for addiction problems. Kasih Helpline: 15999. Free and confidential for all Malaysians.
Government hospitals throughout Malaysia provide counselling and treatment services for behavioural addictions, including pathological gambling.
A peer support group for those facing gambling problems. Meetings are held on a voluntary and anonymous basis at various locations across Malaysia.
A 24-hour emotional support and listening service for those in distress. Reachable by phone for confidential, non-judgmental conversations.
Remember: Seeking help is a sign of strength and courage. Gambling addiction is a treatable medical condition. With the right support, many people recover fully and rebuild meaningful lives with those they love.
Why Choose 975 as Your Platform
We are more than just a gaming platform — we are a partner that puts your well-being first.
Multi-Layer Security
256-bit SSL encryption protects every transaction and your personal data. Our security infrastructure is regularly audited by qualified independent parties.
Real-Time Control
The limits you set take effect in real time with no delay. Our system ensures there are no loopholes that can be exploited to bypass established limits.
24/7 Support
Our support team is available at any time, whether for technical issues, account inquiries, or guidance on self-control tools.
Transparent Gaming History
Access a full report of your gaming activity at any time. Full transparency helps you make smarter decisions based on real data.
Licensed & Fair Gaming
All games on 975 use certified random number generators (RNG). The outcome of every game is genuinely random and cannot be manipulated.
Personal Risk Profile
Our system individually evaluates each member's gameplay patterns and provides personalised recommendations to help you maintain healthy gaming habits.